Privacy Policy

Privacy Policy

Mindil Beach Casino Resort ("we", "us" or "our") is committed to protecting your privacy and maintaining the trust that you have placed in us with respect to any personal information we may collect from you through our website, applications, services, promotions, and other channels (collectively referred to as the "Services").

What We Collect

We collect two types of information: Non-Personal Information and Personal Information.

Non-Personal Information includes:

• Technical information such as your device type, browser version, screen resolution, language preference, operating system and connection speed.
• Website usage data including pages visited, searches made, click-through rates on promotions and links clicked on our website or promotional materials.

Personal Information includes:

• Contact details: name, email address, phone number, mailing address
• Registration information for membership programs or loyalty cards
• Gaming activity logs (e.g., game played, outcome, stakes, duration)

How We Use Your Data

We use your data to provide our Services, communicate with you, improve our offerings, and comply with regulatory requirements.

Specifically:

• To process registration applications and maintain records for compliance purposes.
• For promotional communications, including newsletters, offers, loyalty scheme updates, and event invitations.
• To analyze website usage, create anonymous profiles of users and develop targeted marketing campaigns.
• To verify age and eligibility to access gaming services.

Who We Share Your Data With

We may share your data with our affiliates, service providers, or third-party companies we engage in order to provide our Services. These partners are:

• Our parent company Delaware North
• Gaming software suppliers (e.g., game development companies)
• Loyalty program and rewards scheme operators

Your Rights Under the Data Protection Act

You have rights over your personal data under the Australian Privacy Act 1988.

You may request access to, or correction of any inaccurate information we hold. You also have a right to be forgotten by requesting deletion of all records held about you in relation to our Services. Additionally, if you would like us to stop using your Personal Information for direct marketing purposes, please inform us and we will respect your wishes.

Security Measures

We employ robust security measures to protect the integrity and confidentiality of your data:

• Data encryption: Protects against unauthorized access
• Access controls: Limit access based on user roles and permissions
• Backup systems: Regularly store all personal information in secure environments

However, please be aware that there are risks associated with using our Services over the internet.

Changes to This Policy

We reserve the right to amend this policy at any time. Any changes will appear here so we encourage you to periodically check back and review any updates.