Privacy Policy Details

We are Mindil Beach Casino and this Privacy Policy explains how we collect, use and protect personal information when you interact with our casino services, website and account features. The page covers the categories of data we hold - personal, technical and transactional - how that data is applied to deliver services, the safeguards we use to protect it, and the options available for you to access, correct or remove your information. Read this policy to understand your choices and how to contact us about privacy or account data.

Types of data collected

Personal data - name, email, postal address, date of birth and ID where required for verification. Technical data - IP address, device type, browser, operating system and log files. Transactional data - deposit and withdrawal records, bet history, win/loss information, payment method details and loyalty account activity. Minimal additional data may be collected to comply with legal obligations.

How information is used

Account setup and verification. Payment processing and transaction records. Game access and session management. Loyalty points and reward allocation. Customer support and dispute resolution. Fraud prevention and compliance with legal obligations. Communications about account activity, promotions and service notices - you can manage marketing preferences in account settings.

Data protection and security practices

Data is stored on secure systems protected by encryption in transit and at rest. Access to personal data is limited to authorised personnel and service providers on a need-to-know basis. Backups and logging are maintained to preserve data integrity. We monitor for suspicious activity and apply patches and controls to reduce risk. Retention periods are aligned with business needs and legal requirements.

Cookies and tracking technologies

Cookies and similar technologies collect technical data for session management, fraud prevention, analytics and basic personalisation. First-party cookies support login and preferences. Third-party cookies may be used for analytics and advertising. You can control cookie settings via your browser and account preferences; disabling some cookies may affect functionality.

User rights regarding their data

Request access to the personal information we hold. Request correction of inaccurate data. Request deletion of account data where retention is not required by law. Withdraw consent to marketing communications. Request a copy of transactional records. Submit requests through account settings or by contacting support and allow reasonable time for response and verification.

Data sharing and third parties

We share data with service providers who process payments, host systems, run analytics, deliver communications and provide customer support. Data may be disclosed to comply with legal processes or to protect safety and legal rights. Third parties act as processors under contract and are required to safeguard data. International transfers may occur where providers operate - protections are applied.

Updates to this privacy policy

Policy updates will be posted on this page with an effective date. Material changes affecting rights or data handling practices will be communicated through account notifications or email when feasible. Continued use of services after an update constitutes acceptance of the revised policy. For questions or privacy requests, contact our support channel listed in your account